Quality Assurance / Product Management

This role serves our product development teams by helping facilitate all of our ongoing software enhancement processes. This role’s primary mission is to help drive the future of our products – ensuring that we are being responsive to existing customer needs and continuing to develop new features and products for our target markets.

Primary Responsibilities

  • Serving as a product expert on our SaaS solutions.
  • Being the glue for our agile product development process – helping with task management, release planning, development meetings, internal tools, etc.
  • Overseeing Q/A processes, including primary review of all new features.
  • Assisting with the creation and quality control of customer facing resources (release notes, documentation, videos, etc.) related to our products.
  • Tracking our backlog of potential software enhancements – organization, prioritization, reporting, etc.
  • Assisting with the technical support of customers, particularly related to software issues or research/discussions related to enhancement requests.
  • Participating in regular meetings with internal leadership related to planning the future of our product development efforts.
  • Working to continually improve our product development processes – planning, development, testing, release, etc.

We are looking for team members who

  • Enjoy an informal, family-like environment.
  • Want the opportunity to work in an environment with minimal politics and bureaucracy.
  • Have a strong work ethic and are self-motivated. We are not micromanagers.
  • Possess a low maintenance personality and get along well with others. We are low drama.
  • Take it personal. We want teammates who will take ownership in the company’s success.

Compensation & Benefits

  • Competitive pay based on experience (increases and bonuses based upon performance)
  • Group medical and dental plans (partially paid by the company)
  • Health Savings Account (including a monthly company contribution)
  • Company paid long-term disability insurance
  • Paid Time Off (starting out at 15 days) & paid major holidays
  • 401k Plan (5% company match)
  • 401k Profit Sharing Plan (we contributed an additional 5% of compensation last year)
  • Flexible and healthy work schedule (more than 40 hours is uncommon)

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